This course will explore what assertion is and how it can be applied. Assertion is often assumed to be a negative and perhaps even aggressive technique associated with those who shout louder than the rest. In reality, assertion when done correctly does not fall on the passive-aggressive spectrum at all, but is an entirely different behaviour which can be an incredibly effective tool in the hands of a manager or leader. In fact we have found that managers who execute assertion correctly are well liked and respected by their team members, and often highly proactive and effective in their roles. This course is designed to give delegates a new confidence and dynamism as they understand how assertion differs from other forms of behaviour and how to apply it in the workplace.
Assertion in the Workplace FAQs
How much is this course?
Do you use powerpoint for your courses?
Our training courses are highly engaging and designed to challenge you to think and act. We don’t believe a powerpoint presentation delivers this, so we never use it for any of our courses.
What resources will I receive on your courses?
All attendees will receive professionally printed A5 workbooks covering every aspect of the training delivered. These make a great reference resource for the future and can be supplied in electronic format too.
How experienced are your trainers?
All of our trainers come with many years of real world operational experience. They are able to bring maturity of thinking and the experience of real life situations into the training room.
Who Is This Course For?
For anyone with a desire to increase their presence, influence and ability to be heard and valued in the workplace.
What Will You Learn?
- Explore what assertion really is
- How to identify the barriers to assertion
- Deal with internal issues that hinder you
- Learn how to deal with personal attacks effectively and assertively while staying in control
- Learn six strategies for assertive behaviour and how to use them.
- Practice assertion in a safe environment
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