Effective minute taking is an essential business skill. Concisely capturing ideas, thoughts, actions requires quick adept skills. Minutes are the output of an effective meeting so their quality informs what happens next. This course looks in depth at the skills and techniques required to create effective minutes: the art of really listening, how different forms of communication can alter meaning and how to transcribe with clarity. It also considers what happens after the meeting and how minutes form a wider part of organisational communication.
This course will lead to greater confidence in organising, recording and collating minutes which will in turn lead to informed decision making in your organisation.
Who Is This Course For?
- For anyone tasked with taking a meeting who needs to attentively gather actions and outcomes
- Project managers
What Will You Learn?
- Active listening
- Measuring recording effectiveness
- Non verbal communication
- Using appropriate communication methods
- Writing with clarity