Why Clarity Matters More Than Ever

Glasses on some books

While remote and hybrid work offer many benefits like flexibility and work-life balance, they also introduce new challenges around communication and coordination. As a manager, it’s critical to bring clarity, remove ambiguity, and communicate effectively in a distributed work environment. Here are some tips:

Set clear expectations upfront. Have 1-on-1 meetings with each team member to align on goals, responsibilities, schedules, and preferred communication channels. Revisit expectations regularly as needs evolve. Document everything to create clarity.

Overcommunicate critical information. Don’t assume things are clear through email or chat alone. Follow up verbally via video chat if needed. Summarise key decisions and action items after meetings.

Create transparency. Share status updates, timelines, roadmaps, and meeting notes with the broader team. Make sure everyone has visibility into key initiatives.

Listen actively. Ask thoughtful follow-up questions to uncover any uncertainty. Be alert for signs of confusion or misalignment.

Address issues promptly. If you sense ambiguity brewing, have a direct conversation to get everyone on the same page. Nip potential misunderstandings in the bud.

Simplify everything. Use plain, straightforward language in all communications – avoid corporate jargon. Outline processes and guidelines clearly. Streamline tools and workflows.

Encourage openness. Foster a culture where people feel comfortable asking clarifying questions without fear of judgement. Make yourself available to discuss.

In today’s remote and hybrid work world, good communication is even more crucial for success. As a manager, take proactive steps to bring clarity, combat ambiguity, and connect your distributed team. With a focus on clear and open communication, you can build transparency, alignment, and engagement across the organisation.